Fault guides
What your fridge is telling you
Every guide lists the symptoms, the realistic causes and how a technician confirms the fault before quoting.
Fridge Not Cooling
Cabinet feels warm · Freezer works but fridge does not
Fridge Not Cold Enough
Milk spoils quickly · Temperature sits above 8°C
Fridge Freezing Food
Vegetables frozen solid · Ice on rear panel
Freezer Not Freezing
Ice cream soft · Frost melting
Fridge Leaking Water
Water pooling under the fridge · Water in the crisper drawer
Fridge Making Noise
Rattling or grinding · Loud humming
Fridge Compressor Not Starting
Clicking then silence · No cooling at all
Fridge Ice Build-Up
Thick ice on the back wall · Drawers frozen shut
Fridge Door Not Sealing
Door swings open · Condensation around the frame
Fridge Tripping Electricity
Earth leakage trips when plugged in · Trips only after running for a while
Fridge Not Switching On
No lights, no sound · Dead control panel
Fridge Temperature Fluctuating
Temperature swings between cycles · Alarm warnings
Fridge Ice Maker Not Working
No ice produced · Ice maker jammed
Fridge Fan Not Working
No airflow inside · Freezer cold but fridge warm
Fridge Refrigerant Leak
Gradual loss of cooling · Oily residue near tubing
Fridge Overheating
Sides very hot · Burning smell
Fridge Light Not Working
Interior dark · Light flickering
Fridge Water Dispenser Not Working
No water · Slow flow
Ice machine faults
Ice Machine Not Making Ice
Machine runs but no ice drops · Empty bin after a full cycle
Ice Machine Not Harvesting
Ice frozen onto the plate · Cycle never completes
Ice Machine Leaking Water
Water on the floor · Wet bin base
Ice Machine Making Small Cubes
Thin, hollow cubes · Low output weight
Ice Machine Making Cloudy Ice
Milky or white cubes · Bad-tasting ice
Ice Machine Freezing Up
Solid ice slab on the plate · Bin frozen shut
Ice Machine Not Turning On
No panel lights · Completely silent
Ice Machine Overflowing
Water spilling from the trough · Constant fill
Ice Machine Noisy
Rattling or grinding · Loud fan noise
Ice Machine Low Output
Bin never fills · Slow production
Ice Machine Smells Bad
Musty ice · Slime in the trough
Ice Machine Water Not Filling
Dry trough · Pump running dry
Ice Machine Compressor Not Running
Fan runs, no cooling · Compressor clicks and stops
Ice Machine Fan Not Working
Hot cabinet · High head pressure
Ice Machine Bin Not Filling
Ice made but bin empty · Machine stops early
Ice Machine Leaking Refrigerant
Gradual loss of output · Iced suction line
Ice Machine Scale Build-Up
White crust on the plate · Shrinking cube size
Ice Machine Error Code
Flashing fault light · Machine locked out